CIP 2020 · 52.0406
Explore the kinds of work connected to this educational field, then investigate the courses and requirements that fit your goals.
These source relationships describe possible education connections. They do not say this field is required or sufficient for a career.
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily in
O*NET education crosswalk · July 2024
Explore this career →Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic mea
O*NET education crosswalk · July 2024
Explore this career →Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within
O*NET education crosswalk · July 2024
Explore this career →Verified current program listings have not been published for this field yet. Check college catalogs for degree levels, campus availability and entry requirements.
O*NET® Education Crosswalks · CIP 2020 → O*NET-SOC 2019 · Retrieved Oct 14, 2026. Classification and crosswalk versions describe the source relationship, not a current admission rule.
Education relationships: O*NET® Resource Center crosswalks, U.S. Department of Labor, Employment and Training Administration, based on NCES CIP data. CIP 2020 → O*NET-SOC 2019, source edition July 2024. Used under CC BY 4.0. StudyIndex groups the source relationships and adds exploration pages; no USDOL/ETA endorsement.