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Arbitrators, Mediators, and Conciliators

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

How does this connect to your interests? →

A look at the work

  • Prepare written opinions or decisions regarding cases.
  • Apply relevant laws, regulations, policies, or precedents to reach conclusions.
  • Conduct hearings to obtain information or evidence relative to disposition of claims.
  • Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
  • Rule on exceptions, motions, or admissibility of evidence.
  • Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
  • Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
  • Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.

A selection of source-listed tasks; duties vary by role and employer.

Interests involved in this work

These source scores describe occupational work activities. They are separate from your personal test results.

Hands-on

2026-02 · Machine Learning/Expert

1.1 / 7

Investigative

2026-02 · Machine Learning/Expert

3.6 / 7

Creative

2026-02 · Machine Learning/Expert

2.3 / 7

Helping people

2026-02 · Machine Learning/Expert

4.2 / 7

Enterprising

2026-02 · Machine Learning/Expert

4.6 / 7

Organizing

2026-02 · Machine Learning/Expert

4.3 / 7

Skills to explore

Source-reported importance on a 1–5 scale. Try a course, project or conversation to learn what these skills involve.

Negotiation

Bringing others together and trying to reconcile differences.

2024-08

4.6 / 5

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

2024-08

4.4 / 5

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

2024-08

4.3 / 5

Speaking

Talking to others to convey information effectively.

2024-08

4.1 / 5

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

2024-08

4.1 / 5

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

2024-08

4.0 / 5

Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

2024-08

3.9 / 5

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

2024-08

3.8 / 5

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

2024-08

3.8 / 5

Persuasion

Persuading others to change their minds or behavior.

2024-08

3.8 / 5

Plan a small next step

Talk to someone doing this work, look for a supervised activity, and explore the subjects that interest you. Admission, licensing and current program requirements should be confirmed with the relevant institutions.

Source preparation category: Job Zone 5 of 5 · 2024-08. This category describes typical preparation, not your eligibility.

Related study fields

Source crosswalk connections are research leads, not required qualifications.

Law →

Peace Studies and Conflict Resolution →

Dispute Resolution →

Explore all related study fields →

Source & methodology

O*NET-SOC code 23-1022.00 · Database 31.0 · Retrieved Oct 14, 2026. Dates on individual observations describe their source periods.

How interest exploration matching works →

Data: O*NET® 31.0 Database, U.S. Department of Labor, Employment and Training Administration. Used under CC BY 4.0. StudyIndex normalizes the presentation and adds exploration features; USDOL/ETA has not approved, endorsed or tested these additions.