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Cargo and Freight Agents

Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

How does this connect to your interests? →

A look at the work

  • Negotiate and arrange transport of goods with shipping or freight companies.
  • Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
  • Track delivery progress of shipments.
  • Advise clients on transportation and payment methods.
  • Estimate freight or postal rates and record shipment costs and weights.
  • Keep records of all goods shipped, received, and stored.
  • Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
  • Retrieve stored items and trace lost shipments as necessary.

A selection of source-listed tasks; duties vary by role and employer.

Interests involved in this work

These source scores describe occupational work activities. They are separate from your personal test results.

Hands-on

2026-02 · Machine Learning/Expert

3.2 / 7

Investigative

2026-02 · Machine Learning/Expert

1.5 / 7

Creative

2026-02 · Machine Learning/Expert

1.0 / 7

Helping people

2026-02 · Machine Learning/Expert

2.1 / 7

Enterprising

2026-02 · Machine Learning/Expert

4.8 / 7

Organizing

2026-02 · Machine Learning/Expert

6.3 / 7

Skills to explore

Source-reported importance on a 1–5 scale. Try a course, project or conversation to learn what these skills involve.

Speaking

Talking to others to convey information effectively.

2021-08

3.6 / 5

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

2021-08

3.5 / 5

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

2021-08

3.3 / 5

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

2021-08

3.3 / 5

Time Management

Managing one's own time and the time of others.

2021-08

3.1 / 5

Negotiation

Bringing others together and trying to reconcile differences.

2021-08

3.1 / 5

Coordination

Adjusting actions in relation to others' actions.

2021-08

3.0 / 5

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

2021-08

3.0 / 5

Service Orientation

Actively looking for ways to help people.

2021-08

3.0 / 5

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

2021-08

3.0 / 5

Plan a small next step

Talk to someone doing this work, look for a supervised activity, and explore the subjects that interest you. Admission, licensing and current program requirements should be confirmed with the relevant institutions.

Source preparation category: Job Zone 2 of 5 · 2026-02. This category describes typical preparation, not your eligibility.

Related study fields

Source crosswalk connections are research leads, not required qualifications.

General Office Occupations and Clerical Services →

Traffic, Customs, and Transportation Clerk/Technician →

Explore all related study fields →

Source & methodology

O*NET-SOC code 43-5011.00 · Database 31.0 · Retrieved Oct 14, 2026. Dates on individual observations describe their source periods.

How interest exploration matching works →

Data: O*NET® 31.0 Database, U.S. Department of Labor, Employment and Training Administration. Used under CC BY 4.0. StudyIndex normalizes the presentation and adds exploration features; USDOL/ETA has not approved, endorsed or tested these additions.