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Credit Counselors

Advise and educate individuals or organizations on acquiring and managing debt. May provide guidance in determining the best type of loan and explain loan requirements or restrictions. May help develop debt management plans or student financial aid packages. May advise on credit issues, or provide budget, mortgage, bankruptcy, or student financial aid counseling.

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A look at the work

  • Create debt management plans, spending plans, or budgets to assist clients to meet financial goals.
  • Assess clients' overall financial situations by reviewing income, assets, debts, expenses, credit reports, or other financial information.
  • Calculate clients' available monthly income to meet debt obligations.
  • Recommend strategies for clients to meet their financial goals, such as borrowing money through loans or loan programs, declaring bankruptcy, making budget adjustments, or enrolling in debt management plans.
  • Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.
  • Explain general financial topics to clients, such as credit report ratings, bankruptcy laws, consumer protection laws, wage attachments, or collection actions.
  • Interview clients by telephone or in person to gather financial information.
  • Maintain or update records of client account activity, including financial transactions, counseling session notes, correspondence, document images, or client inquiries.

A selection of source-listed tasks; duties vary by role and employer.

Interests involved in this work

These source scores describe occupational work activities. They are separate from your personal test results.

Hands-on

2026-02 · Machine Learning/Expert

1.0 / 7

Investigative

2026-02 · Machine Learning/Expert

2.7 / 7

Creative

2026-02 · Machine Learning/Expert

1.8 / 7

Helping people

2026-02 · Machine Learning/Expert

4.9 / 7

Enterprising

2026-02 · Machine Learning/Expert

4.7 / 7

Organizing

2026-02 · Machine Learning/Expert

5.4 / 7

Skills to explore

Source-reported importance on a 1–5 scale. Try a course, project or conversation to learn what these skills involve.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

2026-08

3.9 / 5

Speaking

Talking to others to convey information effectively.

2026-08

3.9 / 5

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

2026-08

3.9 / 5

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

2026-08

3.9 / 5

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

2026-08

3.8 / 5

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

2026-08

3.8 / 5

Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

2026-08

3.8 / 5

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

2026-08

3.8 / 5

Service Orientation

Actively looking for ways to help people.

2026-08

3.6 / 5

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

2026-08

3.3 / 5

Plan a small next step

Talk to someone doing this work, look for a supervised activity, and explore the subjects that interest you. Admission, licensing and current program requirements should be confirmed with the relevant institutions.

Source preparation category: Job Zone 4 of 5 · 2026-08. This category describes typical preparation, not your eligibility.

Related study fields

Source crosswalk connections are research leads, not required qualifications.

Banking and Financial Support Services →

Financial Planning and Services →

Credit Management →

Explore all related study fields →

Source & methodology

O*NET-SOC code 13-2071.00 · Database 31.0 · Retrieved Oct 14, 2026. Dates on individual observations describe their source periods.

How interest exploration matching works →

Data: O*NET® 31.0 Database, U.S. Department of Labor, Employment and Training Administration. Used under CC BY 4.0. StudyIndex normalizes the presentation and adds exploration features; USDOL/ETA has not approved, endorsed or tested these additions.