Hands-on
2026-02 · Machine Learning/Expert
Explore a possible path
First-Line Supervisors of Non-Retail Sales Workers
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
How does this connect to your interests? →A look at the work
- Monitor sales staff performance to ensure that goals are met.
- Provide staff with assistance in performing difficult or complicated duties.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
- Listen to and resolve customer complaints regarding services, products, or personnel.
- Keep records pertaining to purchases, sales, and requisitions.
- Hire, train, and evaluate personnel.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Plan and prepare work schedules, and assign employees to specific duties.
A selection of source-listed tasks; duties vary by role and employer.
Interests involved in this work
These source scores describe occupational work activities. They are separate from your personal test results.
1.7 / 7
Investigative
2026-02 · Machine Learning/Expert
Creative
2026-02 · Machine Learning/Expert
Helping people
2026-02 · Machine Learning/Expert
Enterprising
2026-02 · Machine Learning/Expert
Organizing
2026-02 · Machine Learning/Expert
Skills to explore
Source-reported importance on a 1–5 scale. Try a course, project or conversation to learn what these skills involve.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
2020-08
Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job.
2020-08
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
2020-08
Speaking
Talking to others to convey information effectively.
2020-08
Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
2020-08
Time Management
Managing one's own time and the time of others.
2020-08
Coordination
Adjusting actions in relation to others' actions.
2020-08
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
2020-08
Persuasion
Persuading others to change their minds or behavior.
2020-08
Writing
Communicating effectively in writing as appropriate for the needs of the audience.
2020-08
Plan a small next step
Talk to someone doing this work, look for a supervised activity, and explore the subjects that interest you. Admission, licensing and current program requirements should be confirmed with the relevant institutions.
Source preparation category: Job Zone 4 of 5 · 2020-08. This category describes typical preparation, not your eligibility.
Related study fields
Source crosswalk connections are research leads, not required qualifications.
Selling Skills and Sales Operations →
General Merchandising, Sales, and Related Marketing Operations, Other →
Special Products Marketing Operations →
Explore all related study fields →Source & methodology
O*NET-SOC code 41-1012.00 · Database 31.0 · Retrieved Oct 14, 2026. Dates on individual observations describe their source periods.
How interest exploration matching works →Data: O*NET® 31.0 Database, U.S. Department of Labor, Employment and Training Administration. Used under CC BY 4.0. StudyIndex normalizes the presentation and adds exploration features; USDOL/ETA has not approved, endorsed or tested these additions.