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First-Line Supervisors of Personal Service Workers

Supervise and coordinate activities of personal service workers.

How does this connect to your interests? →

A look at the work

  • Train workers in proper operational procedures and functions and explain company policies.
  • Meet with managers or other supervisors to stay informed of changes affecting operations.
  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  • Recruit and hire staff members.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Take disciplinary action to address performance problems.
  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
  • Investigate employee complaints and resolve problems following management rules and regulations.

A selection of source-listed tasks; duties vary by role and employer.

Interests involved in this work

These source scores describe occupational work activities. They are separate from your personal test results.

Hands-on

2026-02 · Machine Learning/Expert

3.4 / 7

Investigative

2026-02 · Machine Learning/Expert

1.1 / 7

Creative

2026-02 · Machine Learning/Expert

1.1 / 7

Helping people

2026-02 · Machine Learning/Expert

4.0 / 7

Enterprising

2026-02 · Machine Learning/Expert

6.9 / 7

Organizing

2026-02 · Machine Learning/Expert

5.1 / 7

Skills to explore

Source-reported importance on a 1–5 scale. Try a course, project or conversation to learn what these skills involve.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

2024-08

3.9 / 5

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

2024-08

3.9 / 5

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

2024-08

3.8 / 5

Time Management

Managing one's own time and the time of others.

2024-08

3.8 / 5

Coordination

Adjusting actions in relation to others' actions.

2024-08

3.8 / 5

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

2024-08

3.8 / 5

Speaking

Talking to others to convey information effectively.

2024-08

3.8 / 5

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

2024-08

3.6 / 5

Service Orientation

Actively looking for ways to help people.

2024-08

3.6 / 5

Persuasion

Persuading others to change their minds or behavior.

2024-08

3.5 / 5

Plan a small next step

Talk to someone doing this work, look for a supervised activity, and explore the subjects that interest you. Admission, licensing and current program requirements should be confirmed with the relevant institutions.

Source preparation category: Job Zone 3 of 5 · 2024-08. This category describes typical preparation, not your eligibility.

Related study fields

Source crosswalk connections are research leads, not required qualifications.

Salon/Beauty Salon Management/Manager →

Explore all related study fields →

Source & methodology

O*NET-SOC code 39-1022.00 · Database 31.0 · Retrieved Oct 14, 2026. Dates on individual observations describe their source periods.

How interest exploration matching works →

Data: O*NET® 31.0 Database, U.S. Department of Labor, Employment and Training Administration. Used under CC BY 4.0. StudyIndex normalizes the presentation and adds exploration features; USDOL/ETA has not approved, endorsed or tested these additions.