Explore a possible path

Hotel, Motel, and Resort Desk Clerks

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

How does this connect to your interests? →

A look at the work

  • Make and confirm reservations.
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
  • Issue room keys and escort instructions to bellhops.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Record guest comments or complaints, referring customers to managers as necessary.

A selection of source-listed tasks; duties vary by role and employer.

Interests involved in this work

These source scores describe occupational work activities. They are separate from your personal test results.

Hands-on

2026-02 · Machine Learning/Expert

2.6 / 7

Investigative

2026-02 · Machine Learning/Expert

1.0 / 7

Creative

2026-02 · Machine Learning/Expert

1.4 / 7

Helping people

2026-02 · Machine Learning/Expert

4.5 / 7

Enterprising

2026-02 · Machine Learning/Expert

3.8 / 7

Organizing

2026-02 · Machine Learning/Expert

5.7 / 7

Skills to explore

Source-reported importance on a 1–5 scale. Try a course, project or conversation to learn what these skills involve.

Speaking

Talking to others to convey information effectively.

2017-07

3.8 / 5

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

2017-07

3.8 / 5

Service Orientation

Actively looking for ways to help people.

2017-07

3.6 / 5

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

2017-07

3.4 / 5

Coordination

Adjusting actions in relation to others' actions.

2017-07

3.1 / 5

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

2017-07

3.0 / 5

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

2017-07

3.0 / 5

Time Management

Managing one's own time and the time of others.

2017-07

3.0 / 5

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

2017-07

3.0 / 5

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

2017-07

3.0 / 5

Plan a small next step

Talk to someone doing this work, look for a supervised activity, and explore the subjects that interest you. Admission, licensing and current program requirements should be confirmed with the relevant institutions.

Source preparation category: Job Zone 2 of 5 · 2026-02. This category describes typical preparation, not your eligibility.

Source & methodology

O*NET-SOC code 43-4081.00 · Database 31.0 · Retrieved Oct 14, 2026. Dates on individual observations describe their source periods.

How interest exploration matching works →

Data: O*NET® 31.0 Database, U.S. Department of Labor, Employment and Training Administration. Used under CC BY 4.0. StudyIndex normalizes the presentation and adds exploration features; USDOL/ETA has not approved, endorsed or tested these additions.