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Medical Secretaries and Administrative Assistants

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

How does this connect to your interests? →

A look at the work

  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Complete insurance or other claim forms.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Maintain medical records, technical library, or correspondence files.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

A selection of source-listed tasks; duties vary by role and employer.

Interests involved in this work

These source scores describe occupational work activities. They are separate from your personal test results.

Hands-on

2026-02 · Machine Learning/Expert

2.3 / 7

Investigative

2026-02 · Machine Learning/Expert

3.0 / 7

Creative

2026-02 · Machine Learning/Expert

1.0 / 7

Helping people

2026-02 · Machine Learning/Expert

4.1 / 7

Enterprising

2026-02 · Machine Learning/Expert

3.2 / 7

Organizing

2026-02 · Machine Learning/Expert

6.7 / 7

Skills to explore

Source-reported importance on a 1–5 scale. Try a course, project or conversation to learn what these skills involve.

Speaking

Talking to others to convey information effectively.

2021-08

4.0 / 5

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

2021-08

3.9 / 5

Service Orientation

Actively looking for ways to help people.

2021-08

3.6 / 5

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

2021-08

3.5 / 5

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

2021-08

3.1 / 5

Time Management

Managing one's own time and the time of others.

2021-08

3.1 / 5

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

2021-08

3.1 / 5

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

2021-08

3.1 / 5

Coordination

Adjusting actions in relation to others' actions.

2021-08

3.1 / 5

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

2021-08

3.0 / 5

Plan a small next step

Talk to someone doing this work, look for a supervised activity, and explore the subjects that interest you. Admission, licensing and current program requirements should be confirmed with the relevant institutions.

Source preparation category: Job Zone 2 of 5 · 2026-02. This category describes typical preparation, not your eligibility.

Related study fields

Source crosswalk connections are research leads, not required qualifications.

Veterinary Administrative Services, General →

Veterinary Administrative/Executive Assistant and Veterinary Secretary →

Medical Office Assistant/Specialist →

Medical/Health Management and Clinical Assistant/Specialist →

Medical Reception/Receptionist →

Medical Insurance Specialist/Medical Biller →

Medical Administrative/Executive Assistant and Medical Secretary →

Explore all related study fields →

Source & methodology

O*NET-SOC code 43-6013.00 · Database 31.0 · Retrieved Oct 14, 2026. Dates on individual observations describe their source periods.

How interest exploration matching works →

Data: O*NET® 31.0 Database, U.S. Department of Labor, Employment and Training Administration. Used under CC BY 4.0. StudyIndex normalizes the presentation and adds exploration features; USDOL/ETA has not approved, endorsed or tested these additions.