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Office Clerks, General

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

How does this connect to your interests? →

A look at the work

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Review files, records, and other documents to obtain information to respond to requests.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Compute, record, and proofread data and other information, such as records or reports.

A selection of source-listed tasks; duties vary by role and employer.

Interests involved in this work

These source scores describe occupational work activities. They are separate from your personal test results.

Hands-on

2026-02 · Machine Learning/Expert

2.9 / 7

Investigative

2026-02 · Machine Learning/Expert

1.9 / 7

Creative

2026-02 · Machine Learning/Expert

1.0 / 7

Helping people

2026-02 · Machine Learning/Expert

3.1 / 7

Enterprising

2026-02 · Machine Learning/Expert

3.2 / 7

Organizing

2026-02 · Machine Learning/Expert

6.8 / 7

Skills to explore

Source-reported importance on a 1–5 scale. Try a course, project or conversation to learn what these skills involve.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

2018-08

3.8 / 5

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

2018-08

3.8 / 5

Speaking

Talking to others to convey information effectively.

2018-08

3.6 / 5

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

2018-08

3.1 / 5

Time Management

Managing one's own time and the time of others.

2018-08

3.0 / 5

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

2018-08

3.0 / 5

Service Orientation

Actively looking for ways to help people.

2018-08

3.0 / 5

Coordination

Adjusting actions in relation to others' actions.

2018-08

3.0 / 5

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

2018-08

3.0 / 5

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

2018-08

2.9 / 5

Plan a small next step

Talk to someone doing this work, look for a supervised activity, and explore the subjects that interest you. Admission, licensing and current program requirements should be confirmed with the relevant institutions.

Source preparation category: Job Zone 2 of 5 · 2026-02. This category describes typical preparation, not your eligibility.

Related study fields

Source crosswalk connections are research leads, not required qualifications.

General Office Occupations and Clerical Services →

Explore all related study fields →

Source & methodology

O*NET-SOC code 43-9061.00 · Database 31.0 · Retrieved Oct 14, 2026. Dates on individual observations describe their source periods.

How interest exploration matching works →

Data: O*NET® 31.0 Database, U.S. Department of Labor, Employment and Training Administration. Used under CC BY 4.0. StudyIndex normalizes the presentation and adds exploration features; USDOL/ETA has not approved, endorsed or tested these additions.