Explore a possible path

Online Merchants

Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.

How does this connect to your interests? →

A look at the work

  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
  • Receive and process payments from customers, using electronic transaction services.
  • Create, manage, or automate orders or invoices, using order management or invoicing software.
  • Deliver e-mail confirmation of completed transactions and shipment.
  • Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
  • Purchase new or used items from online or physical sources for resale via retail or auction Web site.
  • Determine and set product prices.
  • Calculate purchase subtotals, taxes, and shipping costs for submission to customers.

A selection of source-listed tasks; duties vary by role and employer.

Interests involved in this work

These source scores describe occupational work activities. They are separate from your personal test results.

Hands-on

2026-02 · Machine Learning/Expert

2.4 / 7

Investigative

2026-02 · Machine Learning/Expert

1.6 / 7

Creative

2026-02 · Machine Learning/Expert

1.9 / 7

Helping people

2026-02 · Machine Learning/Expert

2.3 / 7

Enterprising

2026-02 · Machine Learning/Expert

5.8 / 7

Organizing

2026-02 · Machine Learning/Expert

6.0 / 7

Skills to explore

Source-reported importance on a 1–5 scale. Try a course, project or conversation to learn what these skills involve.

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

2014-07

3.6 / 5

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

2014-07

3.5 / 5

Speaking

Talking to others to convey information effectively.

2014-07

3.5 / 5

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

2014-07

3.5 / 5

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

2014-07

3.4 / 5

Service Orientation

Actively looking for ways to help people.

2014-07

3.4 / 5

Persuasion

Persuading others to change their minds or behavior.

2014-07

3.4 / 5

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

2014-07

3.3 / 5

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

2014-07

3.1 / 5

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

2014-07

3.1 / 5

Plan a small next step

Talk to someone doing this work, look for a supervised activity, and explore the subjects that interest you. Admission, licensing and current program requirements should be confirmed with the relevant institutions.

Source preparation category: Job Zone 4 of 5 · 2014-07. This category describes typical preparation, not your eligibility.

Related study fields

Source crosswalk connections are research leads, not required qualifications.

Business Administration and Management, General →

E-Commerce/Electronic Commerce →

Business Operations Support and Secretarial Services, Other →

Hotel/Motel Administration/Management →

International Business/Trade/Commerce →

Explore all related study fields →

Source & methodology

O*NET-SOC code 13-1199.06 · Database 31.0 · Retrieved Oct 14, 2026. Dates on individual observations describe their source periods.

How interest exploration matching works →

Data: O*NET® 31.0 Database, U.S. Department of Labor, Employment and Training Administration. Used under CC BY 4.0. StudyIndex normalizes the presentation and adds exploration features; USDOL/ETA has not approved, endorsed or tested these additions.