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Postal Service Mail Sorters, Processors, and Processing Machine Operators

Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.

How does this connect to your interests? →

A look at the work

  • Clear jams in sorting equipment.
  • Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.
  • Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.
  • Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.
  • Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.
  • Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.
  • Move containers of mail, using equipment, such as forklifts and automated "trains".
  • Open and label mail containers.

A selection of source-listed tasks; duties vary by role and employer.

Interests involved in this work

These source scores describe occupational work activities. They are separate from your personal test results.

Hands-on

2026-02 · Machine Learning/Expert

4.6 / 7

Investigative

2026-02 · Machine Learning/Expert

1.5 / 7

Creative

2026-02 · Machine Learning/Expert

1.0 / 7

Helping people

2026-02 · Machine Learning/Expert

1.8 / 7

Enterprising

2026-02 · Machine Learning/Expert

1.7 / 7

Organizing

2026-02 · Machine Learning/Expert

5.9 / 7

Skills to explore

Source-reported importance on a 1–5 scale. Try a course, project or conversation to learn what these skills involve.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

2016-07

3.1 / 5

Coordination

Adjusting actions in relation to others' actions.

2016-07

3.0 / 5

Speaking

Talking to others to convey information effectively.

2016-07

3.0 / 5

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

2016-07

3.0 / 5

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

2016-07

3.0 / 5

Operations Monitoring

Watching gauges, dials, or other indicators to make sure a machine is working properly.

2016-07

2.9 / 5

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

2016-07

2.9 / 5

Time Management

Managing one's own time and the time of others.

2016-07

2.9 / 5

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

2016-07

2.9 / 5

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

2016-07

2.8 / 5

Plan a small next step

Talk to someone doing this work, look for a supervised activity, and explore the subjects that interest you. Admission, licensing and current program requirements should be confirmed with the relevant institutions.

Source preparation category: Job Zone 2 of 5 · 2026-02. This category describes typical preparation, not your eligibility.

Source & methodology

O*NET-SOC code 43-5053.00 · Database 31.0 · Retrieved Oct 14, 2026. Dates on individual observations describe their source periods.

How interest exploration matching works →

Data: O*NET® 31.0 Database, U.S. Department of Labor, Employment and Training Administration. Used under CC BY 4.0. StudyIndex normalizes the presentation and adds exploration features; USDOL/ETA has not approved, endorsed or tested these additions.